Last updated: May 27, 2026
This Privacy Policy applies to Southwest Virginia Chihuahua, including related puppy care and Pup-Lift support communications.
Information We Collect
We may collect information you voluntarily provide when you submit a puppy application, contact us, request support, join our puppy portal, or communicate with us by phone, email, website form, or text message.
- Name and contact information, including phone number, email address, and mailing address.
- Information about your household, puppy preferences, experience with pets, and care plans.
- Messages, appointment requests, application details, and customer support communications.
- Basic website usage data, such as pages visited, device type, browser type, and general interaction data.
How We Use Information
We use collected information to review puppy applications, respond to questions, coordinate availability, schedule calls or visits, provide puppy care guidance, support Pup-Lift questions, manage the puppy portal, and improve our services.
We may also use your information to send transaction-related updates, appointment reminders, application follow-ups, puppy care information, and customer support messages.
Text Messaging & Mobile Consent
By providing your phone number and opting in, you agree to receive text messages from Southwest Virginia Chihuahua about your puppy application, puppy care, appointment scheduling, Pup-Lift support, and related customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Mobile opt-in information is not shared with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may use service providers to help deliver text messages, operate our forms, manage communications, or provide technical support. These providers are permitted to use information only as needed to provide services for Southwest Virginia Chihuahua.
Sharing Information
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our website, forms, communications, scheduling, puppy portal, payment processing, or customer support systems.
We may also disclose information when required by law, to protect our rights, to prevent fraud, or to respond to legal requests.
Cookies & Website Tools
Our website may use cookies or similar technologies to support site functionality, understand visitor activity, improve pages, and maintain a smooth user experience. You can adjust cookie settings in your browser, though some features may not function the same way.
Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. No website, form, email, text system, or internet transmission is completely secure, so we cannot guarantee absolute security.
Your Choices
You may contact us to update your information, ask questions about your information, or request that we stop contacting you. You may opt out of text messages at any time by replying STOP. For help by text, reply HELP.
Children’s Privacy
Our website and services are intended for adults who are considering or caring for a puppy. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us so we can review and remove it as appropriate.
Contact Us
Southwest Virginia Chihuahua
Email: info@swvchihuahua.com
Phone: (276) 555-0198
Location: Abingdon, Virginia
Replace the email and phone above with your final public contact information before publishing, if different.
Questions about this policy? ♡
Reach out anytime and we’ll be happy to help.